Gold Mood Agent

A Swiss company · Voice AI

AI voice agents for European businesses

Gold Mood Agent answers your calls, books appointments and qualifies leads in Italian, English, German and Spanish.

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Live call

00:42
  1. Caller

    Hi, I'd like to book an appointment for Thursday.

  2. Agent

    Of course. I have 10:30 or 15:00 free on Thursday. Which suits you better?

  3. Caller

    10:30, please.

Appointment confirmed

Every call answered
24/7
Languages
32
See all languages
  • Bahasa Indonesia
  • Bahasa Melayu
  • Čeština
  • Dansk
  • Deutsch
  • English
  • Español
  • Filipino
  • Français
  • Hrvatski
  • Italiano
  • Magyar
  • Nederlands
  • Norsk
  • Polski
  • Português
  • Română
  • Slovenčina
  • Suomi
  • Svenska
  • Tiếng Việt
  • Türkçe
  • Ελληνικά
  • Български
  • Русский
  • Українська
  • العربية
  • हिन्दी
  • தமிழ்
  • 한국어
  • 中文
  • 日本語
A Swiss company
CH

Features

A receptionist that never puts anyone on hold

Your agent picks up every call, understands what the caller needs and gets it done.

Answers every call

Day or night, weekends and holidays. No busy lines, no voicemail.

Books appointments

Checks your calendar and confirms a slot while the caller is still on the line.

Qualifies leads

Asks the right questions and passes your team the contacts worth calling back.

Speaks your customers' language

Natural conversations in 32 languages, from Italian and German to Japanese and Chinese.

Hands over to a person

Transfers the call or takes a message whenever a human should step in.

Works with your tools

Connects to the calendar and CRM your team already uses.

How it works

Live in three steps

  1. 1

    Tell us about your business

    Your services, opening hours, prices and the questions callers ask most.

  2. 2

    We build and train your agent

    We shape its voice, its script and its connections to your tools, and test it with you.

  3. 3

    Go live on your number

    Keep the number your customers already know. Your agent starts answering.

Live demos

Talk to an agent right now

These are real agents. Open one and start a conversation in your browser.

Gioia

1-ONE agent

A friendly first point of contact that answers questions and guides callers.

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Gioia

Customer care for IGI&CO

Handles customer service requests for a retail brand.

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Lara

Prequalification agent

Calls new leads, asks the qualifying questions and records the answers.

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Lucy

Customer care agent

Supports existing customers and routes what needs a person.

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Lara

General prequalification agent, neutral voice

Answers any caller, asks the qualifying questions and hands over a qualified lead.

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Lucy

Event invitations, outbound

Calls your guest list, invites them to the event and confirms who is coming.

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Lucy

Customer care, neutral voice

Answers customers' questions and routes what needs a person.

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Chiara

Car dealership customer care and workshop

Answers the dealership's customers and books workshop appointments.

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Sofia

Assistant for an oncology practice

Answers patients, gives information about the practice and manages appointments.

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Giada

Assistant for a physiotherapy centre

Welcomes callers, answers questions about treatments and books sessions.

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Lara

Gruppovis car dealership, inbound calls

Answers calls to the dealership and routes each request to the right department.

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In Italian

Pricing

Simple plans that grow with you

Starter

The basics to get started

€99/month

  • 300 minutes included
  • 2 AI agents
  • Email support
  • €0.33 per extra minute
Get started
Most popular

Pro

For professionals

€299/month

  • 1,000 minutes included
  • 5 AI agents
  • Priority email support
  • €0.30 per extra minute
Get started

Growth

For growing teams

€500/month

  • 2,000 minutes included
  • 10 AI agents
  • Dedicated support
  • €0.25 per extra minute
Get started

Scale

Advanced scaling

€799/month

  • 4,000 minutes included
  • 20 AI agents
  • Dedicated support
  • €0.20 per extra minute
Get started

Need more than 4,000 minutes or 20 agents? Talk to us

FAQ

Questions we hear often

01Will callers know they are talking to an AI?

Yes. The agent introduces itself as a virtual assistant, and most callers simply carry on with their request.

02Can I keep my phone number?

Yes. Your agent answers on the number your customers already use.

03Which languages does the agent speak?

Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian and Vietnamese: 32 in all, and it switches when the caller does.

04What if the agent can't help?

It transfers the call to your team or takes a message, following the rules you set.

05How long does it take to go live?

It depends on your business and integrations. We agree a timeline with you before we start.

06Does it work with my calendar and CRM?

It connects to the most common calendars and CRMs. Tell us what you use and we will check.

Hear it for yourself

Try a live demo now, or tell us about your business and we'll show you what your own agent could do.

Hear a live demo